Negotiating the challenges of a calling : emotion and enacted sensemaking in animal shelter work
Year of publication: |
April 2017
|
---|---|
Authors: | Schabram, Kira ; Maitlis, Sally |
Published in: |
Academy of Management journal : AMJ. - Valhalla, NY : Academy of Management, ISSN 0001-4273, ZDB-ID 221859-8. - Vol. 60.2017, 2, p. 584-609
|
Subject: | Callcenter | Call centre | Emotion | Arbeitsverhalten | Work behaviour | Burnout | Tierschutz | Animal protection |
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