New skills for the digital economy : measuring the demand and supply of ICT skills at work : 2016 Ministerial Meeting on the Digital Economy : technical report

This report presents new evidence on how Information and Communication Technologies (ICTs) are changing the demand for skills at work. While the use of ICT at work increased in a large majority of countries between 2011 and 2014, a significant number of workers do not seem to have sufficient skills to use these technologies effectively. The diffusion of ICTs is also changing the way work is carried out, increasing the raising the demand for “soft skills” such as communication, self-direction and problem solving. While these findings offer some new and interesting insights, the report discusses various avenues for further analysis.