New Value Creation and Family Business Sustainability : Identification of an Intergenerational Conflict Resolution Strategy

This study intends to explore the intergenerational conflict resolution strategy in an effort to develop new family business value and ensure the sustainability of family enterprises. The respondents in this study were 152 family business owners in Eastern Indonesia. The analysis used is PLS-SEM. The results of this study indicate that to create new value creation requires 3 intergenerational conflict resolution strategies, namely intergenerational collaborating, accommodating, and forcing. The results of this study also show that a family business that is able to create new value will be able to have an impact on the sustainability of the family business