Number 10 - Performance measurement system design: developing and testing a process-based approach
| Year of publication: |
2000
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|---|---|
| Authors: | Neely, Andy ; Mills, John ; Platts, Ken ; Richards, Huw ; Gregory, Mike ; Bourne, Mike ; Kennerley, Mike |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 20.2000, 9-10, p. 1119-1145
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