Numbers over narratives? : how government message strategies affect citizens' attitudes
Year of publication: |
2019
|
---|---|
Authors: | Piotrowski, Suzanne J. ; Grimmelikhuijsen, Stephan ; Deat, Felix |
Published in: |
Public performance & management review. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 1557-9271, ZDB-ID 2016974-7. - Vol. 42.2019, 5, p. 1005-1028
|
Subject: | citizen satisfaction | citizen trust | experiments | performance | transparency | Vertrauen | Confidence | Bürgerbeteiligung | Public participation | Kundenzufriedenheit | Customer satisfaction | Experiment | Meinung | Opinion | Öffentliche Meinung | Public opinion |
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