Observing Insurance Companies’ Customer Complaint Management in the Online Environment
Year of publication: |
2012
|
---|---|
Authors: | Carmen, Petriºoaia ; Pop Nicolae Al. |
Published in: |
Ovidius University Annals, Economic Sciences Series. - Facultatea de Ştiinţe Economice, ISSN 1582-9383. - Vol. XII.2012, 2, p. 900-903
|
Publisher: |
Facultatea de Ştiinţe Economice |
Subject: | relationship marketing | customer complaint management | business customers | Internet |
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