Offline showrooms in omnichannel retail : demand and operational benefits
Year of publication: |
April 2018
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Authors: | Bell, David R. ; Gallino, Santiago ; Moreno, Antonio |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 64.2018, 4, p. 1629-1651
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Subject: | experience attributes | marketing-operations interface | omnichannel retailing | quasi-experimental methods | retail operations | showrooms | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Multikanalvertrieb | Multichannel strategy |
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