Offshoring of white-collar services : Business and economic perspective

Frontmatter -- Acknowledgement -- Contents -- Introduction -- 1 Past developments and recent trends in offshoring of white-collar services -- 2 Conceptualisation of advanced business services and offshoring -- 3 Theory of offshoring of advanced business services -- 4 Business perspective on offshoring of white-collar jobs -- 5 New trends in advanced business services -- 6 Global perspective on advanced business services -- 7 Host country perspective - focus on Central and Eastern European economies -- 8 Policy implications -- Concluding remarks -- References -- List of figures -- List of tables -- Index