On retail banking - Contact Centers: Overcoming the 'Three Rs'
Year of publication: |
2008
|
---|---|
Authors: | Lubahn, Johanna ; Brown, Edward G. |
Published in: |
Banking strategies : management insights in financial services. - Chicago, Ill. : BAI, ISSN 1049-1775, ZDB-ID 13442399. - Vol. 84.2008, 4, p. 6-11
|
Saved in:
Saved in favorites
Similar items by person
-
Brown, Edward G., (2007)
-
Achieving an Investment-Driven Retail Sales Culture
Brown, Edward G., (1993)
- More ...