On the service quality management in the hotel industry from the perspective of all-for-one tourism
Year of publication: |
[2018]
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Authors: | Wang, Jing |
Published in: |
Proceedings of the 2017 Euro-Asia Conference on Environment and CSR: Tourism, Society and Education Session ; Part 2. - Berlin : wvb Wissenschaftlicher Verlag, ISBN 3-96138-050-3. - 2018, p. 171-179
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Subject: | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Tourismus | Tourism | Tourismuswirtschaft | Tourism industry |
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