Online Banking Leaders and Outsiders in the European Union. What Changed During the COVID-19 Pandemic?
This paper presents the classification of 27 European Union countries based on Eurostat data on individuals’ use of online banking services; it also investigates what has changed in the use of Internet banking (IB) in the EU during the COVID-19 pandemic. Analysis using hierarchical cluster analysis (Ward's method) showed that four groups of countries can be distinguished in the EU with different levels of IB use. In many countries, the COVID-19 pandemic caused a significant increase in the proportion of women who started using IB
Year of publication: |
2022
|
---|---|
Authors: | Kaczmarek, Miroslawa Maria |
Publisher: |
[S.l.] : SSRN |
Subject: | EU-Staaten | EU countries | Coronavirus | Electronic Banking | Electronic banking | Epidemie | Epidemic |
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