Operational shift in banking : a global study

The banks are known as the backbones of any economy. The banks link the saving surplus units with deficit units thereby providing investment and capital formation opportunities to both the units. In the recent times of financial shrinkages and up & down, the banking sector has witnessed various influences both in terms of technological as well as non-technological issues. This paper identifies and records the operational shifts of the banking sector in the recent times. Be it the newer markets or technological up gradation, the paper reviews all of them.