Optimierung von IT-Serviceorganisationen : Effizienz- und Qualitätssteigerung in der IT-Produktion
Ingo Bock
| Year of publication: |
2010 ; 1. Aufl.
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|---|---|
| Authors: | Bock, Ingo |
| Publisher: |
Heidelberg : dpunkt-Verl. |
| Subject: | IKT-Sektor | ICT industry | Organisationsstruktur | Organizational structure | Prozessmanagement | Business process management | Organisatorischer Wandel | Organizational change | IT-Abteilung | Organisation |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | X, 142 S. graph. Darst. 240 mm x 165 mm |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Fallstudie ; Case study |
| Language: | German |
| Notes: | Literaturverz. S. 137 - 139 Erscheint: Juli 2010 |
| ISBN: | 978-3-89864-667-3 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008661389