Optimization of after-sales services with spare parts consumption and repairman travel
Year of publication: |
2022
|
---|---|
Authors: | Sun, Mingyao ; Ng, C. T. ; Wu, Feng ; Cheng, T. C. E. |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 244.2022, p. 1-11
|
Subject: | after-Sales services | Maximum sojourn time | Repair time | Repairman travelling time | Spare parts consumption | Ersatzteil | Spare parts | Kundenservice | Customer service | Instandhaltung | Maintenance policy | Konsumentenverhalten | Consumer behaviour |
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