Organisational capabilities: antecedents and implications for customer value
Year of publication: |
2008
|
---|---|
Authors: | Nasution, Hanny N. ; Mavondo, Felix T. |
Published in: |
European Journal of Marketing. - Emerald Group Publishing Limited, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 42.2008, 3/4, p. 477-501
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Organizational culture | Market orientation | Human resource management | Customer service management |
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