Organizational citizenship: a case study of MedLink Ltd

A case study analysis was conducted on a Canadian company, to investigate the impact of selected independent variables on productivity, job satisfaction and organizational citizenship. The study tested the hypothesis that there was a decrease in these variables among employees because of ineffective project management resulting in unmet deadlines, incomplete end results, inequitable allocation of resources and inequitable levels of member participation to the accomplishment of projects. Concludes there appears to be a direct relationship between the factors of communication, leadership, power and politics, organizational structure and the decrease in productivity in terms of meeting project timelines and efficient product development.