Organizational intellectual capital and its relation to frontline service employee innovative behavior : consumer value co-creation behavior as a moderator
Cindy Yunhsin Chou, Chin Hsiu Huang, Tzu-An Lin
| Year of publication: |
December 2018
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|---|---|
| Authors: | Chou, Cindy Yunhsin ; Huang, Chin Hsiu ; Lin, Tzu-An |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 12.2018, 4, p. 663-684
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| Subject: | Organizational intellectual capital | Value co-creation | Frontline service employee | Employee innovative behavior | Immaterielle Werte | Intangible assets | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Innovationsmanagement | Innovation management | Dienstleistungssektor | Service industry | Verhalten in Organisationen | Organizational behaviour | Arbeitsverhalten | Work behaviour |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-018-0387-4 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011919758