Organizational Power and the Information Services Department

A theory of intraorganizational power is discussed and applied to theinformation services department. The paper presents the results of a study ofthe power of five departments in 40 manufacturing plants. Hypotheses about thelevels of power of information processing are not supported by the findings,however the power theory in general does receive support. Reasons for theunexpected results that the information services department is perceived ashaving low levels of power and influence in the organization are discussed. Thepaper suggests several explanations for the findings and possible problems inthe organization. Recommendations to senior management and to the informationservices department are offered