Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: Evidence from the defence industry
| Year of publication: |
2009
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| Authors: | Ng, Irene C.L. ; Maull, Roger ; Yip, Nick |
| Published in: |
European management journal : publ. twice a year for the Scottish Business School. - Oxford [u.a.] : Pergamon, Elsevier Science, ISSN 0263-2373, ZDB-ID 8594971. - Vol. 27.2009, 6, p. 377-388
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