Outsourcing success in the eye of the beholder : examining the impact of expectation confirmation theory on IT outsourcing
Year of publication: |
2020
|
---|---|
Authors: | Wolverton, Colleen Carraher ; Hirschheim, Rudy A. ; Black, William C. ; Burleson, James |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 57.2020, 6, p. 1-15
|
Subject: | Expectation confirmation theory (ECT) | Expectations | IT outsourcing success | Partial least squares (PLS) | Outsourcing | Theorie | Theory | Partielle kleinste Quadrate | Partial least squares | Erwartungsbildung | Expectation formation | Erfolgsfaktor | Success factor |
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