Outsourcing via service competition
Year of publication: |
2007
|
---|---|
Authors: | Benjaafar, Saif ; Elahi, Ehsan ; Donohue, Karen L. |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 53.2007, 2, p. 241-259
|
Subject: | Outsourcing | Dienstleistungsqualität | Service quality | Wettbewerbsvorteil | Competitive advantage | Operations Research | Operations research |
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