Overcoming benchmarking reluctance: a literature review
| Year of publication: |
2012
|
|---|---|
| Authors: | Williams, John ; Brown, Cheryl ; Springer, Anita |
| Published in: |
Benchmarking : an international journal ; BIJ. - Bingley : Emerald, ISSN 1463-5771, ZDB-ID 14731046. - Vol. 19.2012, 2 (6.4.), p. 255-277
|