Paradoxes of ISO 9000 Performance: A Configurational Approach - A look at the effectiveness of ISO 9000 implementation from an institutional theory perspective.
| Year of publication: |
2009
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|---|---|
| Authors: | Boiral, Olivier ; Amara, Nabil |
| Published in: |
Quality management journal : QMJ. - Milwaukee, Wis. : ASQC, ISSN 1068-6967, ZDB-ID 12271081. - Vol. 16.2009, 3, p. 36-60
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