Participation in product and service quality: recent survey evidence from the European Community
Year of publication: |
1993
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Authors: | Gill, Colin ; Krieger, Hubert |
Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 4.1993, 3, p. 261-274
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