Passenger satisfaction with cleanliness and other service quality dimensions and gender as a moderator: Evidence from Indian Railways
Year of publication: |
2023
|
---|---|
Authors: | Vasanthi, Magheswari Gopal ; Soundrarajan, Vasanthi ; Nawaz, Nishad ; Gajendran, Vijayakumar ; Parayitam, Satyanarayana |
Published in: |
Cogent Business & Management. - ISSN 2331-1975. - Vol. 10.2023, 1, p. 1-21
|
Publisher: |
Abingdon : Taylor & Francis |
Subject: | gender | passenger satisfaction | SERVQUAL Indian Railways |
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