Passionate and profitable : why customer strategies fail and ten steps to do them right
Lior Arussy
| Year of publication: |
2005
|
|---|---|
| Authors: | Arussy, Lior |
| Publisher: |
Hoboken, NJ : Wiley |
| Subject: | Customer services | Management | Customer relations | Strategic planning | Consumer satisfaction |
| Extent: | XVIII, 204 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Bibliographie |
| Language: | English |
| Notes: | Includes bibliographical references and index |
| ISBN: | 0-471-71392-9 |
| Source: |
Persistent link: https://www.econbiz.de/10004825017