Patient Flow : Reducing Delay in Healthcare Delivery

Modeling Patient Flows Through the Healthcare System -- Interdependency of Hospital Departments and Hospital-Wide Patient Flows -- Hospitals and Clinical Facilities, Processes and Design for Patient Flow -- Emergency Department Crowding, The Nature of the Problem and Why it Matters -- The Consequences of Emergency Department Crowding and Delays for Patients -- Access to Surgery and Medical Consequences of Delays -- Breakthrough Demand-Capacity Management Strategies to Improve Hospital Flow, Safety, and Satisfaction -- Managing Patient Appointments in Primary Care -- Waiting Lists for Surgery -- Triage in Non-Emergency Services -- Personnel Staffing and Scheduling -- Discrete-Event Simulation of Health Care Systems -- Process Mapping of a Regional Trauma System -- Forecasting Demand for Regional Healthcare -- Queueing Analysis in Healthcare -- Rapid Distribution of Medical Supplies -- Using a Diagnostic to Focus Hospital Flow Improvement Strategies -- Improving Patient Satisfaction Through Improved Flow -- Mayo Post Acute Care Program and Care Continuum -- A Logistics Approach for Hospital Process Improvement -- Managing a Patient Flow Improvement Project