Patient impact on the productivity of hospital nursing care services : a process-oriented analysis
Year of publication: |
2013
|
---|---|
Authors: | Schmitz, Gertrud ; Reifferscheid, Antonius Sebastian |
Published in: |
Economies et sociétés ; 47,3/4. - Paris : Presses de l'ISMÉA. - 2013, p. 575-602
|
Subject: | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Krankenhausmanagement | Hospital management | Krankenhaus | Hospital | Pflegeberufe | Nursing profession | Dienstleistung | Services |
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