Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Year of publication: |
2015
|
---|---|
Authors: | Rapp, Adam ; Baker, Thomas L. ; Bachrach, Daniel G. ; Ogilvie, Jessica ; Beitelspacher, Lauren Skinner |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 91.2015, 2, p. 358-369
|
Subject: | Showrooming | Self-Efficacy | Coping behaviors | Salesperson performance | Self-regulation theory | Multi-channel shopping | Verkaufspersonal | Salespeople | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Persönlichkeitspsychologie | Personality psychology | Arbeitsverhalten | Work behaviour | Arbeitsleistung | Job performance |
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