Perceived service quality management and loyalty in public versus private banks operations: some empirical evidence

An examination of the relationship between service quality perceptions and customer loyalty in public versus private Greek banks

Koutouvalas, Dimitrios K., (2006)

The effects of micro-cultural differences on consumer behaviour: the case of differences in the buying behaviours of Christian and Muslim consumers

Vassilikopoulou, Aikaterini I., (2006)

Clustering consumers according to their attitudes on corporate social responsibility

Vassilikopoulou, Aikaterini I., (2005)