The Perceptions of Consumers Regarding Online Retailers’ Ethics and Their Relationship with Consumers’ General Internet Expertise and Word of Mouth: A Preliminary Analysis
Year of publication: |
2008
|
---|---|
Authors: | Román, Sergio ; Cuestas, Pedro |
Published in: |
Journal of Business Ethics. - Springer, ISSN 0167-4544. - Vol. 83.2008, 4, p. 641-656
|
Publisher: |
Springer |
Subject: | consumers’ general Internet expertise | ethics | online retailing | second-order construct | reported positive word of mouth |
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