Performance Benchmarking : Measuring and Managing Performance

by Peter Bogetoft

"In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in-depth yet very accessible and readable explanation of the best way to do benchmarking, starting from the ground up." Rick Antle William S. Beinecke Professor of Accounting, Yale School of Management CFO, Compensation Valuation, Inc. "I highly recommend this well-written and comprehensive book on measuring and managing performance. Dr. Bogetoft summarizes the fundamental mathematical concepts in an elegant, intuitive, and understandable way." Jon A. Chilingerian Professor, Brandeis University and INSEAD "Bogetoft gives in his book Performance Benchmarking an excellent introduction to the methodological basis of benchmarking." Christian Parbøl Director, DONG Energy "This book is the primer on benchmarking for performance management." Albert Birck Business Performance Manager, Maersk Oil "This excellent book provides a non technical introduction to performance management." Misja Mikkers, Director, Dutch Health Care Authority "With this very well written and comprehensive introduction to the many facets of benchmarking in hand, organizations have no excuse for not applying the best and cost effective benchmarking methods in their performance assessments." Stig P. Christensen Senior R&D Director, COWI

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Year of publication:	2012
Authors:	Bogetoft, Peter
Publisher:	Boston, MA : Springer
Subject:	Unternehmenserfolg \| Firm performance \| Benchmarking \| Performance-Messung \| Performance measurement \| Performance-Management \| Performance management
Description of contents:	Description [swbplus.bsz-bw.de]

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Extent:	Online-Ressource (XX, 255 p. 87 illus, digital)
Series:	Management for Professionals SpringerLink / Bücher
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based upon print version of record Performance Benchmarking; Endorsements; Preface; Contents; Acronyms and Symbols; Chapter 1 Introduction to Benchmarking; 1.1 Introduction; 1.2 Traditional Benchmarking; 1.3 Key Performance Indicators; 1.4 Ideal Evaluations; 1.5 Unknown Preferences: Multiple Inputs and Outputs; 1.6 Unknown Possibilities: Frontier Models; 1.7 Benchmarking Applications; 1.7.1 Learning; 1.7.2 Coordination; 1.7.3 Motivation; 1.8 Software; 1.9 Summary; 1.10 Bibliographic Notes; Chapter 2 Performance Measures; 2.1 Introduction; 2.2 Setting; 2.3 Efficient Production and Best Practice; 2.4 Farrell Efficiency 2.5 Directional Efficiency Measures2.6 Efficiency Measures with Prices; 2.6.1 Cost and Input Allocative Efficiency; 2.6.2 Revenue and Output Allocative Efficiency; 2.6.3 Profit Efficiency; 2.7 Dynamic Efficiency; 2.8 Structural and Network Efficiency; 2.9 Choice Between Efficiency Measures; 2.10 Summary; 2.11 Bibliographic Notes; Chapter 3 Performance Models; 3.1 Introduction; 3.2 Setting; 3.3 Inputs, Outputs, and Context; 3.4 More Model Examples; 3.5 The Technology Set; 3.6 Free Disposability of Inputs and Outputs; 3.7 Convexity; 3.8 Scaling and Additivity; 3.9 Summary 3.10 Bibliographic NotesChapter 4 Performance Analysis: DEA; 4.1 Introduction; 4.2 Minimal Extrapolation; 4.3 DEA Technologies; 4.4 Peer Units; 4.5 Numerical DEA Example; 4.6 The DEA as an Activity Analysis; 4.7 Scale Efficiency; 4.8 Super-Efficiency; 4.9 Dual Cost: Benefit Interpretations; 4.10 The DEA Game; 4.11 Partial Value Information; 4.11.1 Establishing Relevant Value Restrictions; 4.11.2 Pros and Cons of Value Restrictions; 4.12 Summary; 4.13 Bibliographic Notes; Chapter 5 Performance Analysis: SFA; 5.1 Introduction; 5.2 Production Functions and Efficiency Measures 5.2.1 Linear Production Functions5.2.2 Cobb-Douglas Production Functions; 5.3 Estimating Production Functions; 5.4 Ordinary Regression Models; 5.5 Deterministic Frontier Models; 5.6 Stochastic Frontier Models; 5.7 Stochastic Cost Function; 5.8 Stochastic Distance Function Models; 5.9 Practical Application to the Dutch Hospital Industry; 5.10 Summary; 5.11 Bibliographic Notes; Chapter 6 Performance Planning; 6.1 Introduction; 6.2 Strategic Planning and Budgeting; 6.3 Balanced Scorecards; 6.4 Budget Properties; 6.5 Learn from the Best; 6.6 Comparative Advantage; 6.7 Scale and Scope 6.8 Cost Margins and Marginal Products6.9 Keep, Drop, Accept and Reject; 6.10 Account for Quality; 6.11 Summary; 6.12 Bibliographic Notes; Chapter 7 Performance Restructuring; 7.1 Introduction; 7.2 The Importance of Structural Efficiency; 7.3 Horizontal Mergers; 7.4 Learning, Harmony and Size Effects; 7.4.1 Formal Definitions of the Decomposition; 7.5 Organizational Restructuring; 7.6 From Concepts to Numbers; 7.7 Numerical Example; 7.8 Three Practical Applications; 7.8.1 Practical Application: Merger Control in Dutch Hospital Industry 7.8.2 Practical Application: Restructuring of the Danish Hospital Sector
ISBN:	978-1-4614-6043-5 ; 978-1-4614-6042-8
Other identifiers:	10.1007/978-1-4614-6043-5 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10014016453