Performance evaluation of e-government services using balanced scorecard : an empirical study in Jordan
Salah Alhyari; Moutaz Alazab; Sitalakshmi Venkatraman; Mamoun Alazab; Ammar Alazab
| Year of publication: |
2013
|
|---|---|
| Authors: | Alhyari, Salah ; Alazab, Moutaz ; Venkatraman, Sitalakshmi ; Alazab, Mamoun ; Alazab, Ammar |
| Published in: |
Benchmarking : an international journal ; BIJ. - Bingley : Emerald, ISSN 1463-5771, ZDB-ID 1473104-6. - Vol. 20.2013, 4, p. 512-536
|
| Subject: | E-government | Balanced scorecard | Performance management systems | Jordan | Developing countries | E-goverment performance evaluation | Performance measurement system | Balanced Scorecard | Performance-Messung | Performance measurement | Jordanien | E-Government | Performance-Management | Performance management |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009769575