Performance in Consumer Financial Services Organizations: Framework and Reslts from the Pilot Study
Year of publication: |
1996
|
---|---|
Authors: | Frei, F.X. ; Harker, P.T. ; Hunter, L.W. |
Institutions: | William E. Simon Graduate School of Business Administration, University of Rochester |
Subject: | BANKING | INFORMATION | PRODUCTIVITY | HUMAN RESOURCES |
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