Performance Indicators of Compassionate Companies
Year of publication: |
2012
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Authors: | Sharma, Narendra ; Bejou, Azam ; Bejou, David |
Published in: |
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction. - Binghamton, NY : Haworth Press, ISSN 1533-2667, ZDB-ID 21261799. - Vol. 11.2012, 1 (1.1.), p. 7-15
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