Performance Management of Double Bottom Line Institutions: Evidence from Banco Compartamos’s Productivity Distribution

We use an innovative methodology to analyze social responsibility in double bottom line institutions such as microfinance institutions. We provide empirical evidence on the distribution of the generated surplus between the key stakeholders of one of the most famous MFIs worldwide: Banco Compartamos. Our results suggest that productivity gains generated by the institution have been primarily kept as gross self-financing margin for future investments or dividends for investors.