PERFORMANCE MANAGEMENT SYSTEM IN UK RETAIL INDUSTRY: A CASE STUDY

The main bojective of this study is to investigate the impact of employee performance management system on business process improvement and to find out the importance of employee development through performance management system in order to achieve the superior business goal. This case study reviews the employee performance management system of the retail industry in the UK market through in-depth interview conducted from both managerial and non-managerial employees of the reatil shops. Finding show that the case study organization is very powerful in employee performance management, as they are concerned for boty poor and high performer with corrective action and reward respectively. But their.........