Performance Measurement and the English Ambulance Service

Performance indicators used in the ambulance service in England are one-dimensional and do not reflect the widening role of the ambulance paramedic. The development of a broader range of indicators is thus to be encouraged. As well as highlighting the consequences of simplistic indicators, this case study has important implications for our understanding of the New Public Management (NPM)

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Year of publication:	[2012]
Authors:	Heath, Geoffrey
Other Persons:	Radcliffe, James (contributor)
Publisher:	[2012]: [S.l.] : SSRN

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Extent:	1 Online-Ressource (6 p)
Type of publication:	Book / Working Paper
Notes:	In: Public Money & Management, Vol. 27, No. 3, pp. 223-228, June 2007
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012713037