Performance measurement in service industries : making it work
Lin Fitzgerald ; Philip Moon
| Year of publication: |
1996
|
|---|---|
| Authors: | Fitzgerald, Lin ; Moon, Philip |
| Publisher: |
London : Chartered Institute of Management Accountants |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | VI, 110 S. : graph. Darst., Kt. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-874784-52-3 |
| Source: |
Persistent link: https://www.econbiz.de/10004321370