Performance measurement patterns in service companies : an empirical study on Estonian service companies
Kertu Lääts and Toomas Haldma; Klaus Moeller
Year of publication: |
2011
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Authors: | Lääts, Kertu ; Haldma, Toomas ; Möller, Klaus |
Published in: |
Baltic journal of management. - Bradford : Emerald, ISSN 1746-5265, ZDB-ID 22487220. - Vol. 6.2011, 3, p. 357-377
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