Performance-only measurement of service quality: a replication and extension
Year of publication: |
2002
|
---|---|
Authors: | Brady, Michael K. ; Cronin, J. Jr. ; Brand, Richard R. |
Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 55.2002, 1, p. 17-31
|
Publisher: |
Elsevier |
Saved in:
Online Resource
Saved in favorites
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