Personnel qualimetric assessment of the consumer information center of insurance organization
Year of publication: |
2021
|
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Authors: | Dolzhanskiy, Anatoliy ; Bondarenko, Oksana ; Vusatenko, Тatyana |
Published in: |
Technology audit and production reserves. - Kharkiv : SPC PC Technology center, ISSN 2706-5448, ZDB-ID 2943943-7. - Vol. 6.2021, 2/62, p. 25-29
|
Subject: | quality management system | qualimetry | personnel assessment and self-assessment | "mystery shopper" | personnel certification | Qualitätsmanagement | Quality management | Personalmanagement | Human Resource Management | Konsumentenverhalten | Consumer behaviour | Personalauswahl | Personnel selection | Selbstevaluation | Self-assessment |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.15587/2706-5448.2021.243994 [DOI] hdl:11159/7228 [Handle] |
Source: | ECONIS - Online Catalogue of the ZBW |
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