Placement Optimization in Refugee Resettlement

Every year tens of thousands of refugees are resettled to dozens of host countries. While there is growing evidence that the initial placement of refugee families profoundly affects their lifetime outcomes, there have been few attempts to optimize resettlement decisions. We integrate machine learning and integer optimization into an innovative software tool, Annie Moore, that assists a US resettlement agency with matching refugees to their initial placements. Our software suggests optimal placements while giving substantial autonomy to the resettlement staff to fine-tune recommended matches, thereby streamlining their resettlement operations. Initial backtesting indicates that Annie can improve short-run employment outcomes by 22%–38%. We conclude by discussing several directions for future work.