Policy implications of market segmentation as a determinant of fixed-mobile service substitution : what it means for carriers and policy makers
Year of publication: |
2010
|
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Authors: | Schejter, Amit M. ; Serenko, Alexander ; Turel, Ofir ; Zahaf, Mehdi |
Published in: |
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies. - Amsterdam [u.a.] : Elsevier, ISSN 0736-5853, ZDB-ID 48714-4. - Vol. 27.2010, 1, p. 90-102
|
Subject: | Telekommunikationssektor | Telecommunications industry | Regulierung | Regulation | Kundenzufriedenheit | Customer satisfaction | Clusteranalyse | Cluster analysis | USA | United States | 1975-2010 |
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