¿Por qué algunos clientes satisfechos desean cambiar de proveedor?
Isabel Sánchez-García
| Alternative title: | Why some satisfied customers want to switch service providers? |
|---|---|
| Year of publication: |
2011
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| Authors: | Sánchez-García, Isabel |
| Published in: |
Universia business review : revista trimestral de Dirección de Empresas. - Madrid : Universia, ISSN 1698-5117, ZDB-ID 24675866. - Vol. 31.2011, p. 12-41
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | Spanish |
| Notes: | Zsfassung in engl. Sprache |
| Source: |
Persistent link: https://www.econbiz.de/10009947992