Positive approaches to enhance customer-focused knowledge sharing culture in a financial services organisation
Year of publication: |
2017
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Authors: | Holma, Tuomas ; Lehtimäki, Hanna ; Thatchenkery, Tojo |
Published in: |
International journal of human resources development and management : IJHRDM. - Olney, Bucks : Inderscience Enterprises, ISSN 1465-6612, ZDB-ID 2193372-8. - Vol. 17.2017, 1/2, p. 21-36
|
Subject: | appreciative inquiry | appreciative knowledge sharing | financial services sector | services | organisational development | innovation culture | Finanzdienstleistung | Financial services | Wissenstransfer | Knowledge transfer | Wissensmanagement | Knowledge management | Unternehmenskultur | Corporate culture | Dienstleistungssektor | Service industry | Organisatorischer Wandel | Organizational change | Innovation |
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