Post-purchase warranty and knowledge monetization : evidence from a paid-knowledge platform
Year of publication: |
2021
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Authors: | Fang, Bin ; Fu, Xin ; Liu, Shaoxia ; Cai, Shun |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 58.2021, 3, p. 1-18
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Subject: | Free return policy | Information richness of extant reviews | Paid-knowledge economy | Post-purchase warranty | Garantie | Warranty | Produktqualität | Product quality | Konsumentenverhalten | Consumer behaviour |
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