Extent: | Online-Ressource (200 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Description based upon print version of record ""Contents""; ""Acknowledgments""; ""Introduction""; ""Section I: Twenty Tips""; ""Befriend Criticism""; ""Criticize Strategically""; ""Be Improvement- Oriented""; ""Protect the Self-Esteem""; ""Choose the Right Words""; ""Criticize Your Criticisms""; ""Involve Your Recipient""; ""Remember the Merits . . . Without the �� But��""; ""Tell Them What You Want""; ""Be Timing-Oriented""; ""Use Questions Socratically""; ""When Words Don�t Work: Use Your Actions""; ""Use Your Expectations""; ""Acknowledge That It�s Subjective""; ""Put Motivation in Your Criticisms""; ""Use Their World"" ""Follow Up, Follow Up, Follow Up""""Know Your Criteria for Criticizing""; ""Listen to Yourself""; ""Stay Cool, Calm, and Collected""; ""Tips in Action""; ""Section II: Frequent, Challenging, and Difficult Criticism Situations""; ""So You�re Afraid to Criticize Your Boss?""; ""The Wrath of Criticism""; ""It�s Personal, Not Business""; ""Criticism Among Equals""; ""In the Line of Fire""; ""Criticism in Groups""; ""��I Lost It in the Sun��""; ""When the Customer Isn�t Right""; ""�� That�s a Terrible Idea��; �� It Won�t Work��; �� Nobody Cares��"" ""When You�re the Fall Guy""""Friendship Harassment""; ""When Criticism Is Ethical""; ""I Heard It Through the Grapevine""; ""I Knew Him When . . .""; ""A Positive Critic""; ""The Criticism Inventory ( TCI)""; ""Index""; ""About the Author"" |
ISBN: | 978-0-8144-0483-6 ; 978-0-8144-2372-1 ; 978-0-8144-0483-6 |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012679503