Predicting delays in service operations
Year of publication: |
2022
|
---|---|
Authors: | Schéele, Fabian von ; Haftor, Darek M. ; Pashkevich, Natallia |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 16.2022, 2, p. 211-226
|
Subject: | Delay accumulation | Matrix modelling | Service event delay | Service queue | Time delay factor | Warteschlangentheorie | Queueing theory | Dienstleistungsqualität | Service quality | Zeit | Time | Terminplanung | Time scheduling | Dienstleistungssektor | Service industry |
-
A priori orienteering with time windows and stochastic wait times at customers
Zhang, Shu, (2014)
-
Gestaltung der Durchlaufzeit in der Auftragsfertigung : Unterstützung durch ein Hybridmodell
Blaschke, Helga, (1995)
-
Choi, Sangdo, (2020)
- More ...
-
Cognitive time as a service price determinant : hidden dynamics and price collapse
Schéele, Fabian von, (2020)
-
Cognitive time distortion as a hidden condition of worker productivity
Schéele, Fabian von, (2019)
-
Pashkevich, Natallia, (2023)
- More ...