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A structurationist approach to the life cycle of Internet publics and public participation
Cozier, Zoraida R., (2007)
The Wiki factor : a study of reputation management
DiStaso, Marcia Watson, (2007)
Digital public relations : online reputation management
Cakim, Idil, (2007)
Kommunikation im Web 2.0
Huber, Melanie, (2008)